Boost performance on call and ensure consistent customer experiences by effectively tracking and monitoring agents directly in Salesforce.
Newbie agents? Assist them
with Double Listening, Murmuring, and Call Barging.
Free up busy lines.
Increase Efficiency by routing calls
directly to the right person.
Cut back Call Handling Time and Resolution Time.
Design a clear and intuitive call flow with just clicks.
Customize the customer experience
with native-IVR in Salesforce.
Reduce Operational Costs by routing calls automatically to the right agents and increase first-call resolution.
Our tools distill years
of CTI development work into minutes.
We give you the tools you’ll need to model your own use cases for calling with just clicks.
Systems Administrator
at Beyond Marketing, Montana
Business Owner
at Smart Stays Inc, Ontario
Made with ❤ by the 360 CTI, 360 Degree Cloud Team.
