360 SMS App

Send

texts at scale

to millions of users in one go

Automate

Conversation

with DIY-configurable conversation trees

Track

URLs

to gauge the user's interest level

1
Bulk Messaging

Send bulk messages

without governor limits for selecting recipients

2
Ringless Voicemails

Drop voicemails with

non-intrusive call rings for, greetings, announcements, offers, call rejection

3
Automated Messaging

Send or schedule messages

by setting offsets for days and minutes between each message

4
6 Pre- Integrated Channels

Get six pre-built channels

to target larger audiences at no extra integration cost

5
Single Window Productivity

Filter records, reply in bulk, and in-line record updates

using a single window pane

6
Email-to-SMS Capability

Reply to incoming SMS without leaving your email inbox

and send messages in the form of an SMS from your Salesforce Org

Easily Scalable

Automatic response assignment to phone numbers

Multi-Channel Support

Connect with audiences at their preferred channels

Fast, Qualified Inquiries

With conversation trees, text processing, and automatic routing for leads

Usage Support Ensure user-adoption

and cut back on training costs

Customizable Completely Salesforce-native

and configurable by less tech-savvy users for most use-cases

Can i use my own number?

Yes, you can use your company’s Landline number, Ring Central number or any VoIP hosted number with 360 SMS App for Sending / Receiving text messages.

Do you support Automation I.E Process Builders?

Yes with 360 SMS App automation can be easily created within few minutes and support Process Builders, Workflows or even calling our methods in Global Apex class. Click Here for the guide to create one yourself today!

Can I build Reports?

All the text messages are stored in the ‘SMS History’ custom object provided by the app. SMS History can be linked to any of your Standard/ Custom objects and just by utilizing this architecture, you can build any reports to meet your specific business use case.

How Do You Provide Opt-Out For Messages?

Any incoming message that you receive with a ‘STOP’ keyword will mark the Lead/Contact (Salesforce record) field ‘SMS Optout’ as true. You can also define Opt-out Keywords of your own in the General Settings of the App and use them as per your business use case.