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Managed Services

Long Term Operating Models
Long-Term Operating Models

Get long-term support and service delivery, with experts handling any risk related to the project

Accountability for Delivery 1 1

Accountability for Delivery

Experience quality service with our experts who’ll be accountable for project delivery and results

Measurable Value and Quality

Measurable Value and Quality

The service model drives a measure of value and quality to be delivered based on planning and requirements

Hire Complete Teams 1 1
Hire Complete Teams

Hire team members for suited functions and roles like admins, developers, QAs, and architects

Avoid Errors and Downtime

Avoid Errors and Downtime

Get Salesforce maintenance, error analysis, repair, and modification to work without downtime

SLAs and Knowledgebases 1

SLAs and Knowledgebases

Get service commitment for all your projects besides documenting knowledge for transfer to new resources

united
Lower Cost Over-time

Get all services managed by experts, all within a suitable pricing model that you choose

Optimize Operating Model
Optimize Operating Model

Optimize operations with experts proficient in both Salesforce and management

reduced hiring overhead
Reduced Hiring Overhead

No more dealing with overhead of administration or contracting new employees

scale service not team 1
Scale services, not teams

Avoid bloat and maintain a cost-service equilibrium with services you can scale anytime

Clear and Defined SLAs
Clear and Defined SLAs

We have well-defined SLAs with clearly mentioned service commitments that we stick to

Synergize Teams
Synergize Teams

No gradual headcount or overhiring with synergized teams working for you

Managed Delivery Model
Managed Delivery Model

We’ll manage your project delivery, ensuring its quality and timely completion

The right teams for each job 1
The right teams for each job

Services are assigned to relevant domain experts and hand-picked teams suited to a project

Periodic Business Reviews

1
Periodic Business Reviews

We work in the spirit of partnership, helping you set goals, review KPIs, business impact, and market trends
Strategic Assessment

2
Strategic Assessment

We’ll strategically analyze your business for executive goal setting to know what works for you and your customers
Ongoing Consultancy 1

3
Ongoing Consultancy

Our Salesforce consultants will guide you to build your roadmap to future using real-time insights and data
Centre of Excellence

4
Centre of Excellence

We’ll help you go beyond systems integration and customization and leverage data for decision-making

Draw from our expertise of managing and allocating Salesforce teams over 1300 projects

Get long term commitments based on service requirements that you can scale

Pool of Certified Experts
Pool of Certified Experts

We have a future-ready team of Salesforce certified experts to handle your growing needs that get the job done

Value for Money
Value for Money

Get real value on your Salesforce investments with our flexible operating model and experience

A decade of IT Management 1
A decade of IT Management

We have nearly a decade’s experience managing Salesforce teams for optimum delivery and allocation

Continuous Innovation
Continuous Innovation

We’ll help you achieve continuous Salesforce innovation and value addition as your business grows

Quick Response Time
Quick Response Time

We have active customer support teams for quick response time and rapid resolutions

Hire Complete Teams 2
Expert-led teams

Our teams are led and created by experienced Salesforce veterans that know exactly what and who you need

Move away from rate cards to a cost-service model

Get better value from Salesforce resources

Salesforce managed services help companies get resources for all services based on unique Salesforce requirements. It’s a scalable and economical solution for companies that are not in a position to hire full-time Salesforce resources with unique skill sets.

Salesforce Managed Services is a proactive approach to help businesses run and manage Salesforce CRM smoothly with expert guidance. Managed Services helps you in the following ways:
– Providing access to a specialized team
– Increasing the productivity of your in-house staff
– Enabling a proactive approach to detect errors before they happen
– Offering continuous 24/7 support

Using salesforce managed services can help to:
-Save costs for businesses
-Fill resource gaps with diverse talents
-Get proactive, innovative business solutions
-Minimize downtime

LEI