Once you have purchased CPQ, the next question is how you can get ready for the next steps? Now you have finalized your CPQ and invested, but you’ll also want to prepare for a successful implementation project to benefit the most from Salesforce CPQ. You might have given a lot of your time picking your …
For implementing a Salesforce solution, you need a professional who is active enough and knows technology. There are different Salesforce support plans and service providers, and it can be tough to find out the one that suits you the most. No matter what kind of service you need from Salesforce, you should always look for …
B2B marketing needs the right measurements to scale the marketing processes for better results. You can only take it to a small scale if you handle it manually. You need to go for a reliable marketing solution for a better lead generation campaign that involves multiple touchpoints. In this case, businesses need a marketing solution …
Be it any technology, people always give priority to a certified professional over a non-certified one. It makes it quite clear that to maintain a successful career in the domain of your interest, you need to be legitimately certified. Talking specifically about the Salesforce ecosystem, the importance of certifications also exists here, in fact, it …
Just like a business, Salesforce for nonprofits can be used for streamlining workflows that benefit both internal and external stakeholders. Salesforce helps nonprofit organizations manage donation cycles, generate detailed reporting, analyze fundraising campaigns, and handle any number of processes. While most organizations go for Salesforce Nonprofit Success Pack (NPSP), you can also look into a …
It’s that time of the year when Salesforce administrators and other professionals sit tight to unwrap everything that Salesforce brings to them with its new release. After some helpful updates in Spring ‘21, Salesforce is back again with its Summer ‘21 release notes, and there’s so much in it that we can’t keep calm. Salesforce …
Salesforce introduced the next generation of Service Cloud 360 that includes improvements in Einstein Bots and Cloud Voice. The new features are added to Service Cloud to walk in parallel to the new reality everyone is living in during the pandemic. Revamped features of Service Cloud center on improving remote collaboration, allowing customer service teams …
For any business, its clients are the topmost assets, which is why they keep trying to attract more. But that’s not all. The hard part is maintaining those relationships once you get them through the door. Chances are, you’ll still lose a large part of those customers. Call it leakage or churn rate, the slightest …
Salesforce provides companies a wide range of customer processes that can be enabled with the help of many out-of-the-box modules. However, every business has different needs, due to which the Salesforce platform has to be customized or integrated with custom solutions. This helps incorporate business-specific needs that aren’t covered by the platform- which is the …