Web-enabled machines, self-driving cars, drones that capture data- these are only a few innovations that have been changing the way people are working and taking insurance. All these technologies are helping insurance companies to bring in new customers using insurance technology trends that could keep customers happy. But what about legacy insurance firms? How can …
by Kriti Sharma 
Manufacturers can make the most of the exciting opportunity to augment distributor networks with their own digital commerce site. Choosing direct to customer (D2C) approach helps build long-lasting relationships with brands that customers crave. And when done right, D2C can help to boost business growth. Studies show that more than half of people who visit …
by Kriti Sharma 
Implementing Salesforce is all fine but its real value will be witnessed with Salesforce adoption. After the implementation, the next you have to think of how end-users adopt and use Salesforce in a way that’s valuable to your organization. Salesforce adoption relates to setting your org in a way that it’s intuitive, easy to use, …
by Kriti Sharma 
The saying “no pain, no gain” came up a long time ago, but it seems like it was something that goes well for Salesforce implementations and other digital transformations. Whether it is Salesforce implementation, culture change, or system integration, anything like this could be a pain when you are not aware of what changes these …
by Kriti Sharma 
We are living in a time when customer experience matters the most for a business. A disappointed customer will take no longer a minute to drop a brand and look for the next one. This makes it crucial for agents to improve service to reduce customer churn. And this could be resolved with Service Cloud features …
by Kriti Sharma 
Following the pandemic, the pharmaceutical industry has been expanding and the companies are competing with each other, struggling to take a lead in the market. The need here is to digitize pharmaceutical production with Salesforce to be prepared for what’s coming next. A pharmaceutical company has to take care of lots of aspects whether it …
by Kriti Sharma 
These are the times when a user decides to visit your e-commerce website, his journey starts right there. What’s next is your job to make sure that visitor turns into a customer. And that will depend on the way you’ll plan the marketing strategy of your eCommerce business. An eCommerce business has a lot to …
by Kriti Sharma 
Energy and utility companies are known to have contingency plans to remain stable in any uncertain situation. And that’s where digitization has helped such companies a lot. Embracing technologies like Salesforce for energy and utility companies has added a lot of flexibility to the way operations and maintenance have been conducted. Energy and utility companies …
by Kriti Sharma 
The e-commerce platform has completely transformed the way of shopping for people. What could be better than being able to scroll through the varieties and shop from the comfort of your home! This is the reason people are preferring online shopping more than visiting physical stores. But the increasing audience can be a trouble for …
by Kriti Sharma