We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ...
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
It’s true that customers might lose trust and confidence in a brand if its customer service is not up to the mark. Even it’s common that customers might switch to another brand after they face insufficient customer service. But at the end of the brands, being available at all times can be difficult too. That’s …
You might not know but the time taken by your customer service team to answer a call or the number of calls answered on an hourly basis are not always the most accurate metrics to analyze the performance of your customer support. It is not just about the numbers and complex equations on balance sheets. …
Salesforce has got everything that a business needs to improve its processes and streamline all the work with a unified view of data. But even after getting started with Salesforce, it is possible that a company might get stuck somewhere in the journey or might need assistance to get better out of Salesforce. That’s where …
When it comes to managing your Salesforce platform, you need support from experts. Salesforce brings different types of Salesforce support plans for customers to start on the right ground. But how do you know which Salesforce support plan is right for you? While Salesforce Standard success plan is the basis of all, it can help …