1For
Customers
Enable efficient self-help and visibility for customers for sales, service, and tracking
Connect them to the right answers faster, accept payments
2For
Partners
Manage partner and vendor relationships automatically
Share collaborative resources, records, and contacts for co-marketing and third party partnerships
3For
Custom Audiences
Customize niche experiences for your business type besides just pre-built theme
Administer support easily for your custom experiences with an equally customizable and fully integrated Salesforce CRM
Set up portals faster to connect customers and partners with a with you and each other
Use consolidated customer data for consistent communications on all channels
Count on no code, intelligence, and the ISV app ecosystem to deliver niche experiences for any scale
Give back total visibility and control to see ongoing projects, subscriptions, and orders to raise cases immediately
Accelerate digital transformations and take all of your business online without missing anything
Create fully customized interactions to nurture niche audiences and forums with not just portals, but well-integrated experiences built on Salesforce
Manage content and target audiences for digital experiences
Build sites and workspaces with stable templates for major usage
Access all standard and service records, accounts, and contacts
Customize dashboards for Customer Community Plus
Communicate over Chatter, share files
Categorize content and discussions by topics, and share recommendations
Implement advanced permissions and sharing on Community Plus
Manage and control customer identities Community Plus
Bring over up to 10 custom objects to customize
Store customer data and manage APi calls with Community Plus 
Customer Service
Implement complete Customer Service and Customer Account Portal Experiences
- Provide self-help knowledge bases for case-deflection
- Categorize content for topics by any custom category for better access and discovery
- Update details, trigger and connect custom third party-powered processes and actions for customer accounts
Partner Central
Onboard and Collaborate with partners and suppliers easily on Partner Central
- Implement and evaluate guided onboarding for partners with forms and on-brand certifications
- Reduce turnaround for collaborating on quotations and lead sharing
- Pull insights to succeed with co-branded marketing
Build Your Own
Customize experiences for niches and personalize them for individual users
- Build tailored experiences faster
- Insert customized and on-brand components wherever you need them
- Bring over valuable legacy content from an existing CMS with CMS connect
Customer Account Portal
Complete Customer Account Portal Experiences
- Integrate and pull data from eCommerce backends and ERPs to lets customers access orders, grievances, replacements and other processes right from the portal
- Update details, trigger and connect custom third party-powered processes and actions for customer accounts
- Let customers modify profile and custom data for cases and purchase claims
Stella
Front load your website with a showcase of your work or a full-scale banner in a minimalist theme
Webster
A search-first theme that lets website users search and discover related content and listings faster
Jepson
A ubiquitous website theme with an introductory passage with a prominent banner that can also be used for promotions
Citizen
A memorable, impactful theme centered on visuals and a direct call-to-action related to it
Connect experiences seamlessly beyond just portals
Pull in data from anywhere and build personalization
Measure adoption and Engagement Easily
Adapt experiences to any device, no-sweat
Manage discussions, Let audiences Engage and Endorse
Let members score each other for helpful answers
