Automate
Manual Tasks
Automate manual admin-related tasks to boost productivity of the care providers while reducing errors
Centralize Sales
Functionality
Enable enhanced user experience, clarity, and access to sales data with a centralized repository
Improve Inventory
Management
Keep your medicine and treatment record on a centralized platform to enable easy access for the team
Build Powerful Relationships
Track and manage data to develop powerful relationships and find out what works for your patients
Improve Case Resolution
Quickly generate tickets for issues raised by pharma customers and address them according to their priority
Enhance patient programs while reducing operational costs
Deliver therapeutic-specific support, manage drug trials, and track sales and marketing with built-in analytic
1Improve Doctor-Patient Relationship
Enable doctors and providers to have a full visibility of patient journey and personalize engagement with them
2Connect Patient Experience
Enhance patient programs and get patients on therapy faster, delivering connected personalized experience
3Centralize Medical Recordkeeping
Allow medical representatives to centrally manage and share patient records and medical history among them
4Better Care Collaboration
Gain greater health insights and build enduring relationships to deliver outcome-based service throughout patients’ journeys
5Prepare for Future
Needs
Needs
Analyze trends and market insights to predict growing pharmaceutical needs and treatment solutions
Empower patient and provider with tools and insights that improve drug trial experience and record feedback
Make quantifiable observations using data analytics to easily pitch new products to customers
Work within and across organizational boundaries to enhance delivery and maintain relationships
Manage operations within strict privacy and compliance laws with Salesforce to stay FDA/FTC/HIPAA compliant
Maintain patient journey knowledge to create personalized patient support programs for a great experience
Determine the desired customer experience and build corresponding journeys that can be automated
Salesforce team
We have a pool of vetted and certified Salesforce developers, experienced with working on solutions for pharmaceutical firms
Constraints
Our solutions help you meet changing regulatory requirements through intelligent software solutions
Opportunities
We help you identify opportunities out of leads and keep track of customers by capturing insights
services faster
We provide support to assist you with your queries and complaints while minimizing downtime