Salesforce recently introduced new Customer 360 innovations that help to connect, commerce, marketing, and service data on one platform so companies can personalize every single interaction using insights from different departments. Companies these days face mounting pressure to do more with less, all while striving to meet the rising consumer expectations. Ongoing changes in data …
by Kriti Sharma 
Last year, Dreamforce conducted an all-virtual event, bringing the Salesforce community together despite the difficult pandemic situation. This year Dreamforce 2021 came not just virtually, but as a hybrid in-person/digital conference, with all its events streaming on Salesforce+, the new streaming services by Salesforce. Dreamforce 2021 kicked off with the keynote speech by Mark Benioff, …
by Kriti Sharma 
