Service teams always work to meet customer expectations fast and flexibly, and they use digital customer service channels to do so. When there is an unprecedented increase in customer queries, digitally managed customer service channels can help the team to manage it all. The team can also use FAQ pages, chatbots, mobile, and web chat …
by Kriti Sharma 
It’s true that customers might lose trust and confidence in a brand if its customer service is not up to the mark. Even it’s common that customers might switch to another brand after they face insufficient customer service. But at the end of the brands, being available at all times can be difficult too. That’s …
by Kriti Sharma 
Medical devices are unique products in the sense that manufacturing them involves a challenging development life cycle. The end products must be completely tested and approved before they can be brought out for sale. In contrast, the demand for medical devices has increased to more than the current manufacturing output put together can keep up …
by Kriti Sharma 
In business, the thing which should matter to you the most is none other than ‘Customer Feedback’. It is one of the most valuable things which you require for running a business smoothly. It makes you realize about your drawbacks and the things in which you are lacking behind so that you can work upon …
by admin