When delivering excellent customer service, your aim should be to conduct productive and pleasant interactions with customers. Customers highly appreciate if the provider of professional services understands them, saving them to keep explaining their problems repeatedly to different representatives. Thus, your focus should be on enhancing customer experience by all means, and using Salesforce Service …
by Kriti Sharma 
As depicted by the word Salesforce, sales is always at the core of its functioning. Whether it is about acquiring the details of any potential lead or assisting the sales team in personalizing interaction with customers, Salesforce is the way to do it right. Especially at a professional services firm, hiring experts to benefit from …
by Kriti Sharma 
If you are a manager at a professional services firm, this blog is just for you. How have you been managing everything so far? Is it focused more on the manual approach, or have you started making the most of Salesforce CRM that could add to business growth and employee productivity? There would already be …
by Kriti Sharma 
If you have decided to have Salesforce in your business, that’s really good news. But what should be your next move? Next, you should get a Salesforce partner who can implement CRM carefully for your organization, aligning your unique business goals with it. But that’s not as easy as you’d think. Choosing an SI partner …
by Kriti Sharma 
Having the best Salesforce partner is crucial when you are eyeing a successful Salesforce implementation. But finding a reliable Salesforce consulting firm among numerous available options is not easy. Even if you start your research, you’ll find a mountain of information and options that will confuse you. So, the real question is how exactly you’ll …
by Kriti Sharma 
For a professional services provider company, it is essential to have advanced knowledge of the field the company is related to. Companies related to professional services can deliver any service and require relevant professionals, whether a technician or a consultant. And every professional would require work on different operations, which can be difficult. Using Salesforce …
by Kriti Sharma 
The health industry has become one of the biggest industries in the world. The reason is its tremendous growth and demand in recent years. With this growth came along the excessive workload that has been handled with trusted solutions like Salesforce Health Cloud that boosted operational efficiency. In 2019, the global healthcare industry was valued …
by Kriti Sharma 
Whether you’re just starting out on your Salesforce journey or planning to extend your Salesforce investment and solution, Salesforce partners can help you get there. Top Salesforce consulting firms have trusted advisors, trained and experienced to help you meet your organization’s objectives while you use Salesforce. Partners work with organizations across products, industries, and sizes …
by Kriti Sharma 
One of the major challenges that retailers have faced during the past year is to get products faster to customers, ensuring their safety while following the most innovative method. Even in the rough situation, there were companies that were able to meet every demand of customers. Do you know who’s the unsung hero here? It’s …
by Kriti Sharma