Energy customers always to reach out their utility provider first whenever they have a question or complaint about the service. But the landscape today is rapidly changing, making customer engagement more important than ever for the energy sector. There are utility providers who still handle the products and infrastructure for the latest innovations. Such reps …
by Kriti Sharma 
Web-enabled machines, self-driving cars, drones that capture data- these are only a few innovations that have been changing the way people are working and taking insurance. All these technologies are helping insurance companies to bring in new customers using insurance technology trends that could keep customers happy. But what about legacy insurance firms? How can …
by Kriti Sharma 
Manufacturers can make the most of the exciting opportunity to augment distributor networks with their own digital commerce site. Choosing direct to customer (D2C) approach helps build long-lasting relationships with brands that customers crave. And when done right, D2C can help to boost business growth. Studies show that more than half of people who visit …
by Kriti Sharma 
Implementing Salesforce is all fine but its real value will be witnessed with Salesforce adoption. After the implementation, the next you have to think of how end-users adopt and use Salesforce in a way that’s valuable to your organization. Salesforce adoption relates to setting your org in a way that it’s intuitive, easy to use, …
by Kriti Sharma 
The saying “no pain, no gain” came up a long time ago, but it seems like it was something that goes well for Salesforce implementations and other digital transformations. Whether it is Salesforce implementation, culture change, or system integration, anything like this could be a pain when you are not aware of what changes these …
by Kriti Sharma 
Following the pandemic, the pharmaceutical industry has been expanding and the companies are competing with each other, struggling to take a lead in the market. The need here is to digitize pharmaceutical production with Salesforce to be prepared for what’s coming next. A pharmaceutical company has to take care of lots of aspects whether it …
by Kriti Sharma 
With Spring ‘22 release, there’s a lot that’s new for Salesforce developers that they can look forward to. The release has come up with some fascinating Salesforce features that developers must try out this year. Out of several features of the Spring ‘22 release, there are some that we found of great use for Salesforce …
by Kriti Sharma 
The e-commerce platform has completely transformed the way of shopping for people. What could be better than being able to scroll through the varieties and shop from the comfort of your home! This is the reason people are preferring online shopping more than visiting physical stores. But the increasing audience can be a trouble for …
by Kriti Sharma 
Data migration is not a new concept for any company. It’s quite a common practice to move data from one place to another. What can be new to them is the process to migrate their data entirely on a new CRM platform. Many companies that have been using their legacy systems are now working to …
by Kriti Sharma