Since the pandemic hit, the last two years have been tough for small business marketing. It brought a sudden economic halt due to which many small and medium businesses (SMBs) have been operating with tightened budgets and reduced staff. SMB leaders now need a marketing strategy on a budget to bring them back into the …
by Kriti Sharma 
Service teams always work to meet customer expectations fast and flexibly, and they use digital customer service channels to do so. When there is an unprecedented increase in customer queries, digitally managed customer service channels can help the team to manage it all. The team can also use FAQ pages, chatbots, mobile, and web chat …
by Kriti Sharma 
Well, we have been well aware of the fact that social media platforms are taking over people’s lives at a quite rapid rate. They have been transforming people’s perspectives of looking at certain things differently. There have been various social networking platforms which are used by the majority of the people on a regular basis. …
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