When the word “Salesforce” comes up, the first idea we built is about having a platform to manage customer relationships. Managing and delivering projects would never be the first thing that springs to mind. While Salesforce is known as a customer relationship management platform, in reality, it can do quite a lot more than this. …
by Kriti Sharma 
The success of the Salesforce implementation depends on how efficiently its end users are using the platform. Any Salesforce user engagement issues can cause serious setbacks on the way to increasing productivity, achieving higher productivity, and might even end up in a complete failure of Salesforce deployment. The problem with user engagement will not disappear …
by Kriti Sharma 
