When delivering excellent customer service, your aim should be to conduct productive and pleasant interactions with customers. Customers highly appreciate if the provider of professional services understands them, saving them to keep explaining their problems repeatedly to different representatives. Thus, your focus should be on enhancing customer experience by all means, and using Salesforce Service …
by Kriti Sharma 
Having the best Salesforce partner is crucial when you are eyeing a successful Salesforce implementation. But finding a reliable Salesforce consulting firm among numerous available options is not easy. Even if you start your research, you’ll find a mountain of information and options that will confuse you. So, the real question is how exactly you’ll …
by Kriti Sharma 
Although it’s pretty common for companies these days to manage work with Salesforce, for a small firm, it could be exhausting to handle work and manage data parallelly. Hiring more employees might not be the solution if the team is already short on budget. That’s where hiring Salesforce talent can be a significant step. Hiring …
by Kriti Sharma 
For a professional services provider company, it is essential to have advanced knowledge of the field the company is related to. Companies related to professional services can deliver any service and require relevant professionals, whether a technician or a consultant. And every professional would require work on different operations, which can be difficult. Using Salesforce …
by Kriti Sharma 
If your company is considering switching to Salesforce, you’re probably planning to get started with a secure data migration process. But there will be a few questions that will definitely pop up in your mind. How the data of your company will be transferred to the new system? What are the best practices that will …
by Kriti Sharma 
The health industry has become one of the biggest industries in the world. The reason is its tremendous growth and demand in recent years. With this growth came along the excessive workload that has been handled with trusted solutions like Salesforce Health Cloud that boosted operational efficiency. In 2019, the global healthcare industry was valued …
by Kriti Sharma 
These are the times of digital transformation and the insurance industry is surely in catch-up mode. New competition from insurers can be a wake-up call that your insurance business needs to focus on serving customers virtually too. Even if you aren’t updated with the technology yet, there are still many options to consider that could …
by Kriti Sharma 
These are unrivaled and uncertain times when we talk about the market. All we hear about is a health crisis, leadership turmoil, economic breakdown, and various environmental challenges that the world is battling. During these tough times, nonprofit is the sector that never stops thinking about global welfare, and to make that easy, they always …
by Kriti Sharma 
If you are planning for your global eCommerce expansion, you should definitely be aware of its obvious benefit: it increases your ability to discover new revenue streams and markets that help in growing your brand awareness. While it looks very tempting to enter an entirely new market, it’s quite difficult and you need to take …
by Kriti Sharma