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Manage Field
Visits
Visits
Track customer issues and enable skill-based resource allocation to deliver field service
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Drive Improvements
with Feedback
with Feedback
Create surveys to gauge customer satisfaction with your services to know the scope of improvement
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Enable Remote
Services</h5?
Services</h5?
Manage customer engagements consistently across multiple channels to assist professionals and technicians remotely
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Connect Different
Departments
Departments
Help distinct departments collaborate together over a unified platform with central data access
Manage remote and on-site services
Streamline resource-allocation, appointments, and KPI and performance monitoring
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1Assign Jobs
Smartly
Smartly
Track crew and enable smart scheduling, equipment, and tool-tracking for allocating tasks
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2Improve Inventory
Management
Management
Facilitate real-time product and component monitoring to streamline assets and inventory
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3Increase First-Time
Fix Rate
Fix Rate
Enable mobile employees to quickly recognize parts and assets to deliver quick service
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4Organize Jobs with
Mobile Devices
Mobile Devices
Improve the first visit resolution enabling mobile manpower with ease of onsite management
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5Track Performance
and Results
and Results
Access powerful analytics features to track KPIs and performance status for different operations
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6Improve Customer
Experience
Experience
Access mission-critical features and tools to facilitate personalized service delivery, whether onsite or remote
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Competently manage field jobs, assigning and tracking tasks through a single platform
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Get powerful capabilities to track client assets and computerize service schedule
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Get improved visibility into resource capacity and staffing to prevent over-scheduling
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Use in-built templates to create branded and profitable quotes for unique projects
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Allow dispatchers to track the service delivery and monitor the process with utmost transparency
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Improve resource planning and business strategies using forecasting capabilities
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Salesforce Certified
Experts
We are a team of certified Salesforce developers, experienced with working on Salesforce solutions for professional services
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Create Roadmap to
Business Goals
We help you get an extensive plan as a roadmap to deliver best services, both remotely and through field service
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Designing Solutions
to Perfection
We help you with personalized Salesforce solutions to improve your service delivery and monitoring process
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Focus on Increased
ROI
We keep in mind the specific KPIs to increase your ROI with a business strategy that adds to your growth and business value