Manage Field
Visits
Visits
Track customer issues and enable skill-based resource allocation to deliver field service
Drive Improvements
with Feedback
with Feedback
Create surveys to gauge customer satisfaction with your services to know the scope of improvement
Enable Remote
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Services</h5?
Manage customer engagements consistently across multiple channels to assist professionals and technicians remotely
Connect Different
Departments
Departments
Help distinct departments collaborate together over a unified platform with central data access
Manage remote and on-site services
Streamline resource-allocation, appointments, and KPI and performance monitoring
1Assign Jobs
Smartly
Smartly
Track crew and enable smart scheduling, equipment, and tool-tracking for allocating tasks
2Improve Inventory
Management
Management
Facilitate real-time product and component monitoring to streamline assets and inventory
3Increase First-Time
Fix Rate
Fix Rate
Enable mobile employees to quickly recognize parts and assets to deliver quick service
4Organize Jobs with
Mobile Devices
Mobile Devices
Improve the first visit resolution enabling mobile manpower with ease of onsite management
5Track Performance
and Results
and Results
Access powerful analytics features to track KPIs and performance status for different operations
6Improve Customer
Experience
Experience
Access mission-critical features and tools to facilitate personalized service delivery, whether onsite or remote
Competently manage field jobs, assigning and tracking tasks through a single platform
Get powerful capabilities to track client assets and computerize service schedule
Get improved visibility into resource capacity and staffing to prevent over-scheduling
Use in-built templates to create branded and profitable quotes for unique projects
Allow dispatchers to track the service delivery and monitor the process with utmost transparency
Improve resource planning and business strategies using forecasting capabilities
Salesforce Certified
Experts
We are a team of certified Salesforce developers, experienced with working on Salesforce solutions for professional services
Create Roadmap to
Business Goals
We help you get an extensive plan as a roadmap to deliver best services, both remotely and through field service
Designing Solutions
to Perfection
We help you with personalized Salesforce solutions to improve your service delivery and monitoring process
Focus on Increased
ROI
We keep in mind the specific KPIs to increase your ROI with a business strategy that adds to your growth and business value